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Getting Help 📞

Who to contact if you need assistance

Your safety and comfort are our top priorities. If you encounter any issues during your trip, here's how to get assistance:

1. Contact Me Directly

For immediate concerns or questions about the RV, please reach out to me:

Phone: (816) 606-2910

2. Roadside Assistance and Insurance Information by Rental Platform

Depending on your rental platform, you have access to specific roadside assistance and insurance services:

Outdoorsy

  • Roadside Assistance Services: Towing, jump starts, tire assistance, locksmith services, fuel delivery, and technical support.
  • Roadside Assistance Contact: 1-877-723-7232
  • Insurance Coverage: Outdoorsy provides comprehensive insurance coverage for both owners and renters, ensuring protection throughout the rental period. For detailed information, visit their Protection Packages page.
  • Customer Support: For general inquiries, you can start a live chat on their website, email support@outdoorsy.com, or call 1-877-723-7232. More details are available on their Customer Support Team page.

RVshare

  • Roadside Assistance Services: Towing, tire service, emergency supply delivery, battery service, lockout service, extraction and winching, technical assistance, and mobile mechanic services.
  • Roadside Assistance Contact: 1-855-229-9696
  • Insurance Coverage: RVshare offers comprehensive insurance options for renters, providing peace of mind during your travels. For detailed information, visit their Insurance Coverage page.
  • Customer Support: For general inquiries, you can visit their Contact Us page.

RVezy

  • Roadside Assistance Services: Towing, tire replacement, fuel delivery, battery boosts, lockout services, and technical support.
  • Roadside Assistance Contact: 1-866-227-2213
  • Insurance Coverage: RVezy offers comprehensive insurance coverage for both owners and renters, ensuring protection throughout the rental period. For detailed information, visit their Insurance and Protection page.
  • Customer Support: You can reach RVezy by phone at 1-855-697-8399 during their operating hours: Monday to Friday from 10 am to 6 pm EST, and Saturday to Sunday from 11 am to 7 pm EST. For email inquiries, send a message through their Help Center, and they'll respond within 24 to 48 business hours. Additionally, their live chat feature is available on their website; simply click on the Help widget at the bottom right corner of your screen.

3. General Tips

  • Stay Safe: If you experience a breakdown, ensure you're in a safe location away from traffic.
  • Documentation: Note down any issues, take photos if necessary, and keep records of all communications and services received.
  • Communication: Keep me informed about any problems so I can assist you promptly.

Remember, help is always available. Don't hesitate to reach out to the appropriate contacts to ensure a safe and enjoyable journey.

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